Privacy Policy
How 1688 Overseas Guide handles enquiry details, website information and your privacy choices.
Updated:
Scope and operator
1688 Overseas Guide is operated by JETON EXPRESS SERVICE (HONGKONG) LTD., Kowloon, Hong Kong. This policy covers this information website and the enquiries submitted through it. A separately agreed purchasing, inspection or logistics service may require additional notices.
Information collected and its purpose
The enquiry form collects your name, email address, chosen language, optional destination and the description you enter. It also records submission and consent times. We use these details to review and respond to your request, follow up relevant matters and maintain a record of the correspondence. Required fields are needed to submit the form; without contact details we may be unable to respond. Submitting an enquiry does not subscribe you to marketing.
What submitting the form does
Pressing the submit button sends the details to this WordPress website, where the enquiry is saved as a private record accessible to authorised administrators. It is not merely an unsent browser draft. The current Local installation does not send email notifications or automatically forward submissions to suppliers. Refreshing or leaving the confirmation page does not delete a saved enquiry.
Technical information and cookies
Systems serving the website may process IP addresses, requested pages, times and browser information for delivery, security and troubleshooting. A short-lived server record derived from an IP address limits repeated form submissions; its current expiry is five minutes, with physical cleanup managed by WordPress. A language cookie remembers the selected language. Administrative login cookies are separate. See the Cookie Policy for the inventory.
Access, recipients and international handling
Authorised site administrators can review enquiries. Hosting, maintenance and communication providers may process information needed for their assigned work. If a request requires coordination with a supplier, warehouse or carrier, the relevant scope and necessary information should be confirmed before sharing. Information may also be disclosed where legally required. The operator is based in Hong Kong; service providers may operate elsewhere. Any applicable transfer requirements must be addressed for the actual arrangement. The current site does not sell enquiry data or use advertising trackers.
Retention and security
Enquiries are kept only for as long as needed for the request, related service records, applicable obligations or a dispute. There is no promise that closing the page or resolving the transaction automatically deletes every record, and backups may have separate retention. We review information no longer needed for removal. Access is restricted, but no device, website or communication service can be guaranteed completely secure.
Requests and choices
Depending on applicable law, you may request access, correction, deletion or other available action, and withdraw consent for an activity based on consent. Contact the operator using the address below. We may request proportionate verification and consider applicable exceptions and response periods. Mandatory rights and access to the relevant privacy regulator remain available.
Audience and updates
The website is for users able to make the relevant business or purchasing enquiry. If information about a child was supplied without appropriate authority, contact us for review. We update this policy when practices change; the date identifies this edition. New analytics or marketing uses are not authorised merely because you previously submitted an enquiry.
Website operator and contact
JETON EXPRESS SERVICE (HONGKONG) LTD.
Kowloon, Hong Kong
For privacy requests or questions about this website, contact [email protected] and identify 1688 Overseas Guide. Provide enough information to locate your enquiry; do not send passwords, payment-card details or unnecessary identity documents.