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1688 OVERSEAS GUIDE / Buying guides

After-sales & partnerships

The transaction ends. Our service never does.

Close the order with clear receiving feedback, documented issue resolution and a practical plan for staying in touch with suppliers.

Check delivery against the agreement, record how issues are resolved, then review whether to reorder and how to maintain a traceable working relationship.

Need help framing an after-sales or partnership question?

Prepare the order reference, product and quantity, receiving date, issue history and desired outcome. Start with a description in the form; do not submit passwords, payment receipts or unrelated personal details.

Submit an after-sales or partnership enquiry →